Help ME

OH NO! Take me back!
We understand not all fits are what you had in mind. All eligible items must be returned within 14 calendar days (including weekends) of receiving your order. We do not offer refunds, only exchanges or Dear Me store credit. Store credit has no expiration date! ;) Please fill out the return form included with your order in the return package. 

Cue in the Blue Light!
SORRY but, every return will be inspected. If it’s not in resalable condition, we will return the item back on your dime. Seriously, we don’t want to do that, so please double check your returns.

The return package must be headed our way within 14 calendar days (including weekends) and in proper, secure packaging with tags still attached in order to receive a Dear Me store credit. Email us at helpdearme@gmail.com with a brief description about the return, and we’ll provide you with a return label to print. 

Girl, you better look before you send!
New unworn condition only please! Items free of nasty stains, beauty products, hair/fur baby hair no negotiations.

But wait, what about accessories?
Sorry babes, but jewelry and accessories are final sale and not eligible for returns. So you better be sure before you take out that wallet honey!

Sorry honey, but it's not going to work out.
Return info:

Dear ME
836 S. Arlington Heights RD
Box 316
Elk Grove Village, IL 60007


Ummm, nevermind can I exchange this?
Exchanges are not guaranteed, but you can reorder the item in the size you want if we have it in stock. We’ll refund you when we receive the returned item, however it must be in resellable condition. You must notify us if you make a purchase intended to exchange via email at helpdearme@gmail.com

Calling ALL my Chi-Town Girls/Delivery Fee
For my lucky babes that live in the Chi-Town area! You're in luck because our Dear Me Squad is ready to go! Same day shipping within 20 miles of the Northwest Chicagoland area on orders placed on weekends.(Saturdays and Sundays ONLY). Service charge of $25 will be applied to same day delivery. Please note my beauties that same day service isn’t always available, and is subject to change. If we cannot deliver the same day, we will not charge the delivery fee and you will be contacted.

 

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